The Complainist » Easy Bake Oven

Easy Bake Oven: Response #2

Jeff — Sat, 25 Jan 2003 05:00:43 +0000

Ms. Wilson, Your email concerning a recent incident with with your daughter’s Easy Bake Oven has been forwarded to me for response but didn’t have a phone number for you. Please call me at 1-800-XXX-7276, ext.
XXXX at your convenience to discuss. Thank you.

Christine M—-n
Office of Corporate Compliance

Easy Bake Oven: Response #1

Jeff — Wed, 22 Jan 2003 16:22:48 +0000

Hi Linda,

Thank you for contacting Hasbro, Inc.

We are sharing your question with those internal parties who are more
familiar with this piece of our business. We will respond to you, as
soon as we receive the information from them.

We thank you, in advance, for your patience.

Easy Bake Oven

Jeff — Fri, 17 Jan 2003 05:00:09 +0000

Dear Mr. Hasbro,

My daughter, Denise, was given the easy bake oven as a birthday gift recently and last weekend I decided to put it to good use. I attempted to make my famous chicken kiev dish, but after sitting down to eat it my family realized the chicken was grossly undercooked. My youngest son, Aaron, stayed up vomiting all night as a result. Is this normal? I couldn’t find any solution in the FAQ for this problem. Is my easy bake oven defective? If so, how do I get a replacement?

Sincerely,
Linda B Wilson

P.S. Can I get the unit in blue?