Force Flex Trash Bags

NoteResponseReplySeptember 26, 2007

Dear Glad,

Recently my family and I organized a neighborhood cleanup after our neighbor’s house was vandalized by a local gang. We chose to use your Force Flex bags to gather up the debris because of the highly-acclaimed “puncture protection” your brand offers, while other brands do not.

Surprisingly, the shards of broken glass and several boards with nails were no match for these bags. I was disappointed and embarrassed that the bags I publicly supported broke and spilled their contents in front of all my neighbors.

I was wondering if the bags I purchased are defective, or if I’m using them incorrectly? Should I have double bagged? Do you have a product that is designed to withstand greater force?

Sincerely,
Linda B. Wilson

Brookstone Gas Grill Cover

NoteResponseReplyJuly 30, 2007

Dear Brookstone,

I recently purchased your Rectangular Gas Grill Cover to protect my new Weber grill, and while I am pleased with the overall look of the cover, I have had some trouble using it while grilling. Although it fits snugly when the grill is closed, opening the grill is difficult while the cover is in place. I managed to prevent it from slipping by fastening it more securely to the grill with some duct tape, but I do feel a better attachment mechanism should be included with the product.

Also, when grilling, smoke seems to gather under the cover and pour out of the bottom making the meat very difficult to see. The heat generated by the grill also seems to be a problem, as the cover has melted slightly in places. I’m wondering if some venting might help, or if you sell a more durable version of this grill cover.

Are the problems I’ve described common with this product, or am I simply grilling at a higher temperature than recommended?

Sincerely,
Linda Wilson

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Tempur-Pedic

NoteResponseReplyNovember 1, 2003

Dear Tempur-Pedic,

I recently saw your commercial advertising your pressure relieving mattresses. In the commercial, the man explained that on your mattress you can place a glass of red wine and jump on the bed without spilling the wine. You then suggested “try THAT on your metal spring mattress”. I did as the commercial suggested and was very disappointed in the results. The wine spilled and permanently stained my bed! I was wondering if your company would be willing to offer some sort of compensation or discount on one of your spill resistant mattresses to remedy this unfortunate situation.

Sincerely,
Linda B. Wilson

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Easy Bake Oven

NoteResponseReplyJanuary 17, 2003

Dear Mr. Hasbro,

My daughter, Denise, was given the easy bake oven as a birthday gift recently and last weekend I decided to put it to good use. I attempted to make my famous chicken kiev dish, but after sitting down to eat it my family realized the chicken was grossly undercooked. My youngest son, Aaron, stayed up vomiting all night as a result. Is this normal? I couldn’t find any solution in the FAQ for this problem. Is my easy bake oven defective? If so, how do I get a replacement?

Sincerely,
Linda B Wilson

P.S. Can I get the unit in blue?

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Villain Supply

NoteResponseReplyAugust 9, 2002

Dear Mr. Villian,

I’m writing you concerning a certain product advertised on your website.
The product in question is:

ULTRA-BUDGET MAN TRAP

Evil On A Budget, Inc. presents the Ultra-Budget Man Trap Kit. Just
dig a hole*, place these sharpened spikes in the bottom, and cover the hole
with loose branches. You have a deadly trap in just minutes!

Price: US$29.49 (Save 20%!)
* hole not included

The hole isn’t included?? For $29.49, I would think the hole must be included. Now I have to pay $29.49 for a product with no hole, and I have to make a separate purchase for a shovel.

I think this product should be re-evaluated.

Thank you for your time,

Linda B. Wilson